Privacy Policy

1. Introduction

Welcome to Namah City Haridwar. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit enquiry forms, or interact with our sales and support team.

By using this website, you agree to the terms mentioned in this policy.

2. Information We Collect

We may collect the following information when you access or submit data on this website:

Personal Information:

• Full Name
• Mobile Number
• Email Address
• City / State / Country
• Purpose of Enquiry (Plot Size / Visit / Pricing etc.)

Technical Data:

• IP Address
• Device Type & Browser Information
• Website Usage & Interaction Data (via analytics)

3. How We Use Your Information

Your data is collected to provide:

• Contact & customer support
• Brochure / price list / documents sharing
• Booking & site visit assistance
• Follow-up calls for project information
• Improving website performance & visitor experience
• Legal documentation for booking & registration (if applicable)

We DO NOT sell, rent or trade your data with third-party marketing companies.

4. Communication Policy

By submitting your contact details, you consent to receive:

• ✔️ Phone Calls
• ✔️ WhatsApp / SMS Messages
• ✔️ Emails related to the project

You can opt out anytime by contacting us at: namahcity@gmail.com

5. Data Protection & Security

We use reasonable security measures to protect your data including password-protected systems, secure email storage, and device & network-level protection. However, no data transmission over the internet can be guaranteed 100% secure. User shares information at their own responsibility.

6. Third-Party Disclosure

We may share your information ONLY IF:

• Required by law / government authority
• To complete a booking or documentation process
• With verified partners like banks for loan assistance (only upon consent)

7. Cookies & Tracking

Our website may use cookies to enhance visitor experience and analyze performance (Page views, session activity, click behavior). Users can disable cookies from browser settings.

8. External Links Disclaimer

Website may contain outbound links to Google Maps, WhatsApp Chat, Bank / loan partners, etc. We are not responsible for privacy practices on external websites.

9. Data Retention Policy

We retain necessary enquiry data for a period of up to 36 months for customer service, documentation, and booking communication. If no interaction occurs, data may be securely deleted.

10. Your Rights

You have the right to request a copy of your stored data, ask for correction, request deletion, or withdraw consent for communication.

Contact Email: namahcity@gmail.com

11. Children’s Privacy

We do not intentionally collect data from individuals under the age of 18.

12. Changes to This Policy

We may update this policy to reflect changes in legal requirements or service enhancements. Any updates will be posted on this page.